Currently, the most critical challenge for residents in long-term care is understaffing. It is now the worst it has ever been. We have long known that facilities were understaffed on evenings and weekends, but now residents say staffing is so short that they can only hope someone answers the call light and helps them, rather than just turning it off. Many healthcare workers complain that there are 20 to 25 residents for each aide

No. Although most staff are doing their best with the conditions they have to work with, they are getting burned out as well. Long-term care is turning into a profits-over-care business where private investors and private equity firms are buying these up as regulations are hard to enforce and it is a very lucrative busines that is set up to show they lose money, they resist the ideas of volunteers helping, The Ombudsman Office and Ohio Depart of Health are broken systems, baby boomers are just now starting to be a large poulation that many will need help, although many do not think they will, until they do.

There is no set policy on how many times you advocate for your loved one before you are labeled. The more poor care you see, the more you have to advocate. The system wants us to accept poor car, but we just cannot. However, we strongly recommend Family Councils so it no longer a single person giving concerns. Doing the right thing should never be a wrong thing to do.